I lost admin privileges to my Facebook page.
Yes, that was me. Very sad.
How it happened? I have no clue. Zero. Nada. None.
All I know is that as the person in charge of our social media and event promotion, I had two weeks of sheer frustration trying to get it back. I spent hours on Google looking for a solution. Nothing.
Facebook has no tech support whatsoever. No phone number to call, no email to ask for assistance and their “help” area isn’t so helpful. In desperation, I even contacted Facebook Ad support. While I got an email acknowledging the problem, they never solved it.
Fortunately, after almost two weeks of lost access (missing Easter in the process), I remembered and old login using a different email. Using that, I was able reestablish myself as an admin.
This experience reminded me of this verse…
“Two are better than one, because they have a good reward for their toil. For if they fall, one will lift up his fellow. But woe to him who is alone when he falls and has not another to lift him up!” Ecclesiastes 4:9-10 ESV
After gaining control, I immediately made a trusted friend of mine a second-page admin.
This is a great reminder to make sure you have a backup plan for all your social media activities. Who, besides you knows your passwords? What if you die? What if a trusted employee leaves? Believe me, the last thing you want is to be left in the dark with no access. Better a little preventative effort NOW, then great regret LATER.